GDPR Compliance Statement

Last Updated: June 2, 2026

Our Commitment

While Jolly Valley operates primarily in Australia, we respect the data protection principles outlined in the General Data Protection Regulation (GDPR) for any European visitors or clients.

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: When you submit an enquiry form, you provide explicit consent for us to process your contact information
• Legitimate Interest: Processing necessary to respond to enquiries and provide requested services
• Contractual Necessity: When entering into service agreements for restoration projects

Data Controller

Jolly Valley is the data controller for information collected through this website.

Contact: [email protected]
Address: 117 Riverside Drive, Cairns QLD 4870, Australia

Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request a copy of personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Rights Related to Automated Decision-Making: We do not use automated decision-making or profiling

Data Retention

We retain personal data for as long as necessary to provide requested services and fulfill legal obligations. Enquiry information is typically retained for 3 years unless you request earlier deletion.

International Data Transfers

Data collected through our website is stored on servers located in Australia. We do not transfer personal data outside of Australia except where necessary to provide requested services, and only with appropriate safeguards.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

Exercising Your Rights

To exercise any GDPR rights, contact us at [email protected] with your request. We will respond within one month.

Supervisory Authority

If you are in the EU and have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority.

Updates

This compliance statement may be updated to reflect changes in our practices or legal requirements. The "Last Updated" date indicates when changes were made.